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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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melrose quinonez

March 12, 2026

5  out of  5
rating by melrose quinonez
"Very friendly and professional. Easy to communicate with."
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Sheila Cook

March 11, 2026

5  out of  5
rating by Sheila Cook
"I switched my home owners insurance to State Farms recently and pleased with the lower cost and friendly service, thanks Margarita."
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Melissa Kirkland

February 28, 2026

5  out of  5
rating by Melissa Kirkland
"I normally avoid calling businesses late in the day because I know everyone is preparing to go home. However, I needed insurance urgently and called this agency around 4:45 p.m. on a Monday. I had the pleasure of speaking with Maria, and I am so glad I did. Maria was extremely professional, patient, and thorough. She took her time explaining everything clearly, answered all of my questions, and never once made me feel rushed or like an inconvenience. She carefully reviewed my needs and helped me choose the best policy for my situation. I was truly impressed by how efficient, polished, and knowledgeable she was. Not only did she provide outstanding customer service, but she also helped me secure a great quote that saved me a significant amount of money.Thank you, Maria, for your professionalism and kindness. It was very much appreciated."
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Jeannette Zicafoose

February 23, 2026

5  out of  5
rating by Jeannette Zicafoose
"Margo has been fantastic!"
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Anthony Martinez

December 17, 2025

5  out of  5
rating by Anthony Martinez
"Highly recommend Lane Galloway State Farm! Great customer service, quick responses, and a team that truly cares about their clients."
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Ray Bullinger

September 15, 2025

5  out of  5
rating by Ray Bullinger
"Mr. Galloway exceed my expectation which is the reason I moved from AAA after being with them for over 10 yrs. Mr Galloway office staff was very professional each time I called and ask additional questions which there were more than a few.."
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Roxy Gilchrist

August 26, 2025

5  out of  5
rating by Roxy Gilchrist
"Maria has been so helpful every time I call or have questions. She helped me finalize my life insurance policy with ease when my sister passed away. Although it would normally be a difficult time, she handled it with care. And any time I call for anything, she is friendly and attentive."
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T RNN

June 6, 2025

2  out of  5
rating by T RNN
"Wayyyyy too much trouble and no one knows what’s going on"
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Nic L

May 11, 2025

5  out of  5
rating by Nic L
"Working with Cassidy at State Farm was an absolute pleasure! She went above and beyond to ensure that our insurance needs were met while saving us money in the process. Cassidy took the time to explain all of our options clearly and patiently, helping us find the perfect coverage for our situation. Her professionalism, friendliness, and attention to detail were truly outstanding. If you're looking for someone who genuinely cares about their clients and works hard to provide excellent service, I highly recommend Cassidy. Thanks to her expertise, we feel confident in our coverage and are thrilled with the savings. Thank you, Cassidy, for making the process so seamless and stress-free!"
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Katie La Rocca

May 6, 2025

5  out of  5
rating by Katie La Rocca
"I couldn’t be happier with my experience working with Cassidy. She was not only professional and knowledgeable, but also genuinely cared about finding the best coverage for my family. She made the effort to understand our specific needs, took the time to explain the coverage options in detail, and patiently answered all of my questions. She made navigating different coverage options easy and stress-free, ensuring I got the best deal possible! I highly recommend Cassidy to anyone looking for car insurance. Her customer-centric approach truly sets her apart. She’s the best!"
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Charles Moore

May 1, 2025

5  out of  5
rating by Charles Moore
"I have been a customer of State farm for my insurance need for about 30 years. You and your previous agent have provided outstanding service ! Recently I had the pleasure of working with one of your employees Cassidy who proved great help and information on my Home Owner policy. She understood my question and work very efferently in providing answers to my questions. She is quit informed about insurance and knows where to go and get answers to questions. Your great service continues!"
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Gunny_D

April 29, 2025

5  out of  5
rating by Gunny_D
"I have to say that Lane Galloway / State Farm Ins. has helped me tremendously. Thanks to Cassidy Connatser for being a huge help to me with all my Insurance needs every time I need help."
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Alexis Cmx

April 28, 2025

5  out of  5
rating by Alexis Cmx
"Just got off the phone with Cassidy. She helped me find a new policy and quote that works for me! I canceled my old policy because I was paying way too much. Cassidy was knowledgeable and helped me get a new car insurance in 15 minutes. I was using GEICO but now officially with State Farm. Very happy with my new policy. Thank you Cassidy for all of your help! She made the process easy and not stressful. Would highly recommended her."
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Jacob 0

April 27, 2025

5  out of  5
rating by Jacob 0
"Glad I switched to State Farm. Cassidy saved us alot of money and was nice."
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Sany Elledge

April 27, 2025

5  out of  5
rating by Sany Elledge
"Cassidy was very patient with me and saved me a lot of money when I switched. Looking forward to bringing my home insurance to State Farm in the near future. Very happy with my service."
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bobbie annj

April 10, 2025

5  out of  5
rating by bobbie annj
"Cassidy was my personal angel🌹 I was met with openness and a calm energy it was refreshing knowing I have been having a lot of struggles with insurance and money recently I felt I could relax and trust the process when I say helpful I mean I could burst into joyful tears, a weight has been lifted and I feel lighter after walking out of that office today! Thank you for everything 🤞🏼🙏🏻"
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A Krispy

April 8, 2025

5  out of  5
rating by A Krispy
"Cassidy was knowledgeable and very personable! She helped me understand my policy and explained everything step by step. She also answered any question I had and followed up with me like she said she would. Thank you Cassidy for being a great employee and being the best at your job!! :)"
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Lisa Britt

March 19, 2025

5  out of  5
rating by Lisa Britt
"Maria has been super helpful from quoting, to follow up and policy issuance. Was an easy experience and with the long standing, strong reputation of State Farm. Happy Customer!"
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Justine Feliciano

March 18, 2025

5  out of  5
rating by Justine Feliciano
"Maria is always very helpful and provides the best service!"
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Aaron Ballif

March 18, 2025

5  out of  5
rating by Aaron Ballif
"Really appreciated Cassidy being patient and flexible with my schedule!"
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Waleska Perez

March 14, 2025

5  out of  5
rating by Waleska Perez
"Maria muy amable gracias por toda tu ayuda ♥️"
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Jennifer Arnold

March 14, 2025

5  out of  5
rating by Jennifer Arnold
"Thank you soooo much Maria ❤️ you were prompt and quick to get us our policies started with lower rates and higher coverage than who we were with prior!!! I feel secure and confident that as our State Farm Agent we will be taken care of always!!! Thank you again truly for your exceptional service."
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Cindy Depriest

February 20, 2025

1  out of  5
rating by Cindy Depriest
"I needed a copy of my insurance card but she couldn't assist us. She could have called my agent and had one faxed to her but was more interested in getting us on our way. The entrance door was locked, had to knock on door just to get in."
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Caity

August 17, 2024

4  out of  5
rating by Caity
"Insurance can be tricky in general but they’re a good team that’s gotten better over the years👌"
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Brandon Kirby

August 6, 2024

5  out of  5
rating by Brandon Kirby
"I was with Farmers for years and was introduced to Lane from a friend. Great rates and great team."